a. Information You Provide
We may collect information that you voluntarily provide, including:
• Contact details (e.g., name, email address) when submitting enquiries or feedback
• Any information submitted through forms or communications within the App or website

b. Automatically Collected Information
When you use the App, we may collect limited technical data, such as:
• Device type and operating system (visionOS version)
• App usage data (e.g., features used, session duration)
• Diagnostic and performance data (crash logs, error reports)

c. Spatial and Interaction Data
Arluma360 may process spatial inputs (e.g., gestures, head movement, gaze) required for interaction within immersive environments.
• This data is processed in real-time only
• We do not store, record, or transmit this data outside your device unless explicitly stated

We use collected information to:
• Provide and operate the App’s immersive features
• Improve performance, usability, and content delivery
• Respond to enquiries or support requests
• Monitor and fix technical issues
• Ensure compliance with legal obligations

Arluma360 features immersive content licensed from third-party creators.
• We do not collect personal data from content itself
• Some content may include embedded media (e.g., video, audio) which is delivered within the App
• All licensed content is used in accordance with agreements between Arluma Studios and content providers

We do not sell your personal data.
We may share limited information only in the following cases:
• With service providers assisting in app functionality (e.g., analytics, hosting)
• To comply with legal obligations or lawful requests
• To protect our rights, users, or the integrity of the App

We may use privacy-conscious analytics tools to understand app usage and improve experiences.
• Data is aggregated and anonymised where possible
• No personally identifiable tracking is used without consent
• No cross-app or cross-site tracking is performed

• We implement reasonable technical and organisational measures to protect your data
• Data is stored securely and retained only as long as necessary
• Where possible, processing occurs on-device

Depending on your location, you may have rights to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent where applicable
To exercise these rights, contact us at: info@arlumastudios.com

Arluma360 is not directed at children under 16 (or applicable age in your region), and we do not knowingly collect personal data from children.

The App may include links to external websites or services.
We are not responsible for the privacy practices of those third parties.

Arluma360 is operated from Australia, but may be accessed globally.
By using the App, you acknowledge that your data may be processed in jurisdictions outside your country.

We may update this Privacy Policy from time to time.
Changes will be reflected by updating the "Last Updated" date.

If you have any questions about this Privacy Policy, please contact: info@arlumastudios.com